FAQ

FAQ about tape and film processing and about CSTEC

About CSTEC corporation

We are the company that offers precision processing of tapes and films for industrial parts.We also process medical and automotive components. With our extensive knowledge of materials, we excel at speedy processing that leverage the characteristics of each material. We always respond quickly to our customers. If you are looking for a processing partner that can handle uncertainties during prototyping or urgent deadlines, please contact us.

What products do you handle?

In addition to tape and film processing, we also produce assemblies focused on lamination and trays in-house.

I have a drawing. Can you follow it exactly?

We will respond after confirming specifications and accuracy in the meeting, but some requests may not be feasible. However, by harnessing our existing know-how, consider various methods and do our best to meet your requirements.

Can you provide advice on materials even during the prototyping stage?

We are happy to assist. Our company will respond to your requests quickly.

I do not have data prepared. Can you design from scratch?

It depends on the content, but designing is possible. Requests for mechanical or design engineering will be outsourced, but we can accommodate them.

Can you assemble tapes with metals or other parts?

We can handle this in both cleanroom and general environments. You can trust us.

Can you design trays from scratch?

If you provide the parts to pack, we will design them. We can also incorporate your requirements into the design, so please contact us.
More information about trays is available on our dedicated website.

Tray Design and Manufacturing (Linked to our separate website)

Do you support processing in a cleanroom?

We support tape and film processing and assembly in cleanrooms. Our cleanroom is Class 10000.

More information about processing in a cleanroom

Can we have a confidentiality agreement?

We will can have a confidentiality agreement according to the content. Please feel free to ask us.

Can you arrange materials not listed on the website?

Of course, we can handle materials not listed on the website, as well as materials provided by customers.

What is the expected delivery time?

It depends on the shape and type, but the average is about one week. However, for urgent products, we can respond immediately according to your request. Please do not hesitate to contact us.

What information do I need to provide for getting a quote?

If we can have the specifications (purpose of usage, application, material, and size), lot, and delivery conditions, we can issue a quote.

Please tell me about payment terms.

Payment terms will be discussed at the start of the business.

Can you propose cost reduction measures?

We can propose cost reductions through material suggestions, changes, and improved workability for total cost reduction.

Can you handle small lots? I would like to start with a small quantity.

Of course, we can handle that. For materials, you can purchase small lots of 100 sheets as a unit from our online shop below. Please feel free to use it.

CSTEC BtoB Online Shop (Linked to our separate website)